Returns and Exchanges

We understand that shopping online can be tricky, please let us know if there is a reason that you are not happy with your order and Jen will exchange/refund no problem.

Returns
Please let us know if you would like to request a refund within 30 days of your purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. Please allow for apx 2 weeks if your order needs to be remade. For Canadian orders Jen will send you a return label from Canada Post, for International orders you can send Jen a picture of your shipment receipt and she will send you a pay pal transfer. 

Fabric Colors
We have made every effort to display as accurately as possible the colors of our products that appear on the website. We cannot guarantee that your computer monitor’s display of any color match ink and apparel colors exactly.


Refunds 
Once your return is received and inspected your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Non-returnable items
Gift cards
Custom Orders

Shipping Returns
To return your product, you should mail your product to: 
457a Danforth Ave
Toronto, ON
M4K 1P1

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This Site as a whole, and all material on this Site, is protected by copyright laws and is property of Fit 2 Fly.